Acquire, satisfy and retain

LOYALTY FACTORY is one of Europe's leading Customer Management consultancies and software providers in the automotive industry. Our area of expertise is the analysis, planning and development of customer management capabilities. In that context, we cover the entire spectrum from lead management via customer experience management to repurchase management.

Do you want to know how we do it?

Solutions

  • Retail Sales Performance
  • Lead Management
  • Campaign Management
  • Customer Experience Management
For details on solutions

Software Systems

  • Capabilities
  • Editions
  • Technology
  • Seamless Integration
  • Deployment
For details on software systems

Professional Services

  • Implementation Services
  • Consultancy Services
  • Training Services
  • Support Services
For details on professional services

LOYALTY FACTORY wins award in the Deloitte Technology Fast 50

LOYALTY FACTORY, achieved a 3rd place in one of the most prestigious awards, ranking Germany’s 50 fastest growing technology companies.

The Fast 50 honours business growth, technological innovation and entrepreneurial spirit.



Volkswagen & EASY2CLICK

"In a weaker economy, it is tempting to "wait it out," but consider the cost of doing nothing! EASY2CLICK helps us build stronger relationships to our customers and focus on the most promising prospects".

Christian Kynding, Dealer Network Manager
Volkswagen, Skandinavisk Motor Co.